IT Infrastructure Specialist

Indietro

Our client is a multinational company, global leader in the engineering and manufacturing of industrial solutions. We are looking for the:

IT Infrastructure Specialist

Position Summary:
The IT Infrastructure Specialist will be part of Group IT Team and will play a key role in ensuring efficiency, security and evolution of the Group’s technological infrastructure. The IT Infrastructure Specialist will be a key business partner to support users across the globe. The IT Infrastructure Specialist will also be involved in implementing cybersecurity best practices and will contribute to the organization’s digital transformation.

Key Responsibilities
System Support and Management:

Provide first and second level technical support to users on Windows environment (client and server);
Manage and administer Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive);
Manage Active Directory and security policies;
Resolve hardware and software issues, ensuring business continuity;
Handle ticketing and document technical procedures.

Networking and Security:

Assist the team in managing network infrastructure;
Learn and support the configuration of Fortinet appliances (FortiGate, FortiSwitch);
Participate in network implementation and optimization projects.

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

Required Experience / Skills:

Diploma or Degree in Computer Science, or related field
Minimum 5 years of experience in IT support or help desk roles
Excellent knowledge of Windows 10/11 and Windows Server
Good knowledge of Microsoft 365 and Microsoft cloud services
Networking skills (TCP/IP, DNS, DHCP, VLAN)
Good level of technical English (written and spoken

Preferred Experience:

Microsoft certifications (MD-102, MS-900, AZ-900 or similar)
Previous experience with network appliances or firewalls
Basic knowledge of Fortinet or other networking/security vendors

Key Competencies:

Curiosity and willingness to learn;
Proactivity to take initiatives and flexibility to manage multiple priorities;
Can-do attitude and hands on approach;
Troubleshooting and Problem-solving;
Team oriented attitude and internal customer focus;
Passion for technology;
Confidentiality and integrity.

Work place: Group Headquarter, Milan

If you are interested in this role, please forward an up-to-date copy of your CV, authorizing the treatment of your personal data according to Dlgs. 196/03 & art. 13 GDPR 679/16 specifying:

Sedi	Lombardia/Milano
Settore	Industry e servizi
Business unit	Informatica